Namshi shopping guide
This guide answers policy and shopping questions. For current coupon evidence, visit the Namshi offer page.
Before placing an order
- Check the platform restriction on the offer you choose; app-only codes should be entered in the app.
- Build your basket from eligible items. A percentage discount only applies to the items the merchant accepts.
- For a capped code, divide the cap by the percentage as a decimal to find the subtotal where savings stop increasing.
Published policy facts
| Fact | Published condition | Evidence |
|---|---|---|
| Return window | 14 days after receipt. Eligible unused items with original packaging and tags. Product exclusions and security-tag conditions apply. | Merchant source Published policy (cached source) |
Choose the right market
- United Arab Emirates: Check the UAE storefront and your delivery address before applying a code. A Saudi offer does not automatically apply to an AED basket.
- Saudi Arabia: Use the Saudi storefront. Compare the final SAR total, including delivery, with any alternative card offer before paying.
Order support
Use the official Namshi website for order status, cancellation and policy confirmation. The Coupon Queen cannot access or refund a merchant order.